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a. If the Invoice number is 9 digits, the account number is 10 digits and begins with 100. b. If the Invoice number is 7-digits or less, the account number must be entered in the following format: 01xxxxxxx0000. Account and Invoices must be entered as a minimum of 7 characters, i.e., 0123456 not 123456. c. Alpha characters must be entered as CAPITAL letters
How to Locate your Invoice/Quotation reference: Your Invoice or Quotation ID can be located on the top right-hand side of the relevant documentation, it is typically 6-12 digits long.The ID will either be a numerical number between 6-10 digits OR a 10-12 character alphanumeric ID. For invoice numbers that are 6 digits, enter a leading zero. Visit our Help Page!
How to Locate your Invoice/Quotation Date: Your Invoice or Quotation Date can be located on the top right-hand side of the relevant documentation,it is in MM/DD/YYYY format. Visit our Help Page!